Trouble shooting guide didn't help?
If you checked our trouble shooting guide and it didn't help with tracking down the source of the issue, please contact our support team for assistance.
Trouble Shooting Guide
1: Is your computer connected to the internet?
2: Is your trading platform connected to your Trading Account Provider and can you see any price updates within your trading platform?
3: Is your Fixedpips plug-in software installed and activated within your Trading Platform?
4: Is your Fixedpips monthly service plan active and are there any payment issues?
5: Are there enough funds within your trading account to enable trading?
6: Are there any errors displayed within your trading platform, on your computer or by your internet modem or router?
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View Our Privacy Policy
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our Privacy Policy.
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This website is owned and operated by Fixedpips Limited, a company registered in England and Wales, with company number 12101433 and registered office at 32D High Street London CR7 8LE.
The following Privacy Policy applies to your use of this website and to any data that we collect about your use of this website or that you choose to submit using any of our systems. By using our website and or products and services you are agreeing to this Privacy Policy.
1. Introduction:
Fixedpips Limited ("we," "us," or "our") respects your privacy and is committed to protecting your data. This privacy policy ("Policy") sets out how we collect, use, and disclose information that we obtain from you when you use our website, www.Fixedpips.com (the "Website").
2. data We Collect:
When you register a user account, subscribe to our newsletter, or contact us through our web form, we may collect and process your data, including your name, email address, and any other information you provide to us. We also collect data about your use of the Website through Google Analytics. In addition, our Website may display third party links to other website's. When you click on such links, you may be directed to other website's that we do not control. We encourage you to read the privacy policies of these third party website's before submitting any data to them.
3. How We Use Your data:
We may use your personal data to:
- Provide you with access to our Website and the services we offer;
- Respond to your requests and inquiries;
- Send you our newsletter and other marketing communications;
- Analyze your use of the Website and improve our services;
- Prevent and detect fraud and other illegal activities;
- Comply with our legal obligations; and
- Enforce our rights and defend against legal claims.
4. Legal Basis for Processing Your Personal Data:
We process your personal data on the following legal bases:
- Where it is necessary to perform a contract with you, such as to provide you with access to our Website and services;
- Where we have obtained your consent, such as to send you marketing communications;
- Where we have a legitimate interest in processing your personal data, such as to improve our services or prevent fraud; and
- Where we are legally required to process your data, such as to comply with our legal obligations.
5. Disclosure of Your data:
We may disclose your data to:
- Our service providers who help us to provide and maintain the Website and our services;
- Our professional advisors, such as lawyers and accountants;
- Law enforcement authorities, regulators, or other government officials, as required by law or to protect our rights;
- Third parties who acquire all or substantially all of our business or assets; and
- Other third parties with your consent or at your direction.
6. International Data Transfers:
We may transfer your data to countries outside the European Economic Area ("EEA"), including to countries that do not provide the same level of protection for data as the EEA. In such cases, we will ensure that appropriate safeguards are in place to protect your data, such as by using standard contractual clauses approved by the European Commission.
7. Your Rights:
You have the right to:
Access your personal data:
You have the right to access the data that we hold about you, subject to certain limitations and exceptions.
Request correction of your data:
You have the right to request that we correct any inaccuracies in the personal data that we hold about you.
Request erasure of your data:
You have the right to request that we delete your data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
Object to the processing of your data:
You have the right to object to our processing of your data in certain circumstances, such as when we are relying on our legitimate interests as the legal basis for processing.
Restrict the processing of your data:
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
Data portability:
You have the right to receive the data that you have provided to us, in a structured, commonly used, and machine-readable format, and to transmit that data to another data controller.
Withdraw consent:
Where we have obtained your consent to process your data, you have the right to withdraw your consent at any time.
8. Data Retention:
We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period for data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your data, the purposes for which we process your data, and whether we can achieve those purposes through other means.
9. Security Measures:
We have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk of processing your personal data. We also require our service providers to implement appropriate security measures to protect your data.
10. Contact Us:
If you have any questions or concerns about our Privacy Policy or our processing of your data, or any other aspect of our service or company, please contact us using the link in our website's main menu and we will be happy to help you with your query.
11. Effective Date
January 1st 2023
We respond to general messages within 48 hours. For a faster reply, please sign in to your website account and contact us.
Fixedpips Privacy Policy
This website is owned and operated by Fixedpips Limited, a company registered in England and Wales, with company number 12101433 and registered office at 32D High Street London CR7 8LE.
The following Privacy Policy applies to your use of this website and to any data that we collect about your use of this website or that you choose to submit using any of our systems. By using our website and or products and services you are agreeing to this Privacy Policy.
1. Introduction:
Fixedpips Limited ("we," "us," or "our") respects your privacy and is committed to protecting your data. This privacy policy ("Policy") sets out how we collect, use, and disclose information that we obtain from you when you use our website, www.Fixedpips.com (the "Website").
2. data We Collect:
When you register a user account, subscribe to our newsletter, or contact us through our web form, we may collect and process your data, including your name, email address, and any other information you provide to us. We also collect data about your use of the Website through Google Analytics. In addition, our Website may display third party links to other website's. When you click on such links, you may be directed to other website's that we do not control. We encourage you to read the privacy policies of these third party website's before submitting any data to them.
3. How We Use Your data:
We may use your personal data to:
- Provide you with access to our Website and the services we offer;
- Respond to your requests and inquiries;
- Send you our newsletter and other marketing communications;
- Analyze your use of the Website and improve our services;
- Prevent and detect fraud and other illegal activities;
- Comply with our legal obligations; and
- Enforce our rights and defend against legal claims.
4. Legal Basis for Processing Your Personal Data:
We process your personal data on the following legal bases:
- Where it is necessary to perform a contract with you, such as to provide you with access to our Website and services;
- Where we have obtained your consent, such as to send you marketing communications;
- Where we have a legitimate interest in processing your personal data, such as to improve our services or prevent fraud; and
- Where we are legally required to process your data, such as to comply with our legal obligations.
5. Disclosure of Your data:
We may disclose your data to:
- Our service providers who help us to provide and maintain the Website and our services;
- Our professional advisors, such as lawyers and accountants;
- Law enforcement authorities, regulators, or other government officials, as required by law or to protect our rights;
- Third parties who acquire all or substantially all of our business or assets; and
- Other third parties with your consent or at your direction.
6. International Data Transfers:
We may transfer your data to countries outside the European Economic Area ("EEA"), including to countries that do not provide the same level of protection for data as the EEA. In such cases, we will ensure that appropriate safeguards are in place to protect your data, such as by using standard contractual clauses approved by the European Commission.
7. Your Rights:
You have the right to:
Access your personal data:
You have the right to access the data that we hold about you, subject to certain limitations and exceptions.
Request correction of your data:
You have the right to request that we correct any inaccuracies in the personal data that we hold about you.
Request erasure of your data:
You have the right to request that we delete your data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
Object to the processing of your data:
You have the right to object to our processing of your data in certain circumstances, such as when we are relying on our legitimate interests as the legal basis for processing.
Restrict the processing of your data:
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
Data portability:
You have the right to receive the data that you have provided to us, in a structured, commonly used, and machine-readable format, and to transmit that data to another data controller.
Withdraw consent:
Where we have obtained your consent to process your data, you have the right to withdraw your consent at any time.
8. Data Retention:
We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period for data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your data, the purposes for which we process your data, and whether we can achieve those purposes through other means.
9. Security Measures:
We have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk of processing your personal data. We also require our service providers to implement appropriate security measures to protect your data.
10. Contact Us:
If you have any questions or concerns about our Privacy Policy or our processing of your data, or any other aspect of our service or company, please contact us using the link in our website's main menu and we will be happy to help you with your query.
11. Effective Date
January 1st 2023
Thank you for viewing
our
Privacy Policy
We respond to general support requests within 24 hours. Sign in to your website account and contact our support team for a faster response.
Fixedpips Privacy Policy
This website is owned and operated by Fixedpips Limited, a company registered in England and Wales, with company number 12101433 and registered office at 32D High Street London CR7 8LE.
The following Privacy Policy applies to your use of this website and to any data that we collect about your use of this website or that you choose to submit using any of our systems. By using our website and or products and services you are agreeing to this Privacy Policy.
1. Introduction:
Fixedpips Limited ("we," "us," or "our") respects your privacy and is committed to protecting your data. This privacy policy ("Policy") sets out how we collect, use, and disclose information that we obtain from you when you use our website, www.Fixedpips.com (the "Website").
2. data We Collect:
When you register a user account, subscribe to our newsletter, or support us through our web form, we may collect and process your data, including your name, email address, and any other information you provide to us. We also collect data about your use of the Website through Google Analytics. In addition, our Website may display third party links to other website's. When you click on such links, you may be directed to other website's that we do not control. We encourage you to read the privacy policies of these third party website's before submitting any data to them.
3. How We Use Your data:
We may use your personal data to:
- Provide you with access to our Website and the services we offer;
- Respond to your requests and inquiries;
- Send you our newsletter and other marketing communications;
- Analyze your use of the Website and improve our services;
- Prevent and detect fraud and other illegal activities;
- Comply with our legal obligations; and
- Enforce our rights and defend against legal claims.
4. Legal Basis for Processing Your Personal Data:
We process your personal data on the following legal bases:
- Where it is necessary to perform a contract with you, such as to provide you with access to our Website and services;
- Where we have obtained your consent, such as to send you marketing communications;
- Where we have a legitimate interest in processing your personal data, such as to improve our services or prevent fraud; and
- Where we are legally required to process your data, such as to comply with our legal obligations.
5. Disclosure of Your data:
We may disclose your data to:
- Our service providers who help us to provide and maintain the Website and our services;
- Our professional advisors, such as lawyers and accountants;
- Law enforcement authorities, regulators, or other government officials, as required by law or to protect our rights;
- Third parties who acquire all or substantially all of our business or assets; and
- Other third parties with your consent or at your direction.
6. International Data Transfers:
We may transfer your data to countries outside the European Economic Area ("EEA"), including to countries that do not provide the same level of protection for data as the EEA. In such cases, we will ensure that appropriate safeguards are in place to protect your data, such as by using standard contractual clauses approved by the European Commission.
7. Your Rights:
You have the right to:
Access your personal data:
You have the right to access the data that we hold about you, subject to certain limitations and exceptions.
Request correction of your data:
You have the right to request that we correct any inaccuracies in the personal data that we hold about you.
Request erasure of your data:
You have the right to request that we delete your data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
Object to the processing of your data:
You have the right to object to our processing of your data in certain circumstances, such as when we are relying on our legitimate interests as the legal basis for processing.
Restrict the processing of your data:
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
Data portability:
You have the right to receive the data that you have provided to us, in a structured, commonly used, and machine-readable format, and to transmit that data to another data controller.
Withdraw consent:
Where we have obtained your consent to process your data, you have the right to withdraw your consent at any time.
8. Data Retention:
We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period for data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your data, the purposes for which we process your data, and whether we can achieve those purposes through other means.
9. Security Measures:
We have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk of processing your personal data. We also require our service providers to implement appropriate security measures to protect your data.
10. Support Us:
If you have any questions or concerns about our Privacy Policy or our processing of your data, or any other aspect of our service or company, please support us using the link in our website's main menu and we will be happy to help you with your query.
11. Effective Date
January 1st 2023
Thank you for viewing
our
Privacy Policy
Thank you for viewing
our Privacy Policy
If you have any questions or concerns about our Privacy Policy or any aspect of our service you are welcome to support us using this website.
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Fixedpips Limited Terms & Conditions
Fixedpips Limited is a British company offering software and or services through our website www.Fixedpips.com (the "Website"). By accessing and using our Website and any of our software, products and or services, you agree to be bound by these terms of service (the "Terms"). If you do not agree to these Terms, you must not use any of our software, products and or services.
1. Our Company
Fixedpips Limited is registered in England and Wales, with company number 12101433 and registered office at 32D High Street London CR7 8LE.
2. User Account
By registering a user account on our Website, you agree to our Privacy Policy and to provide accurate and complete information and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account login information and for any activity that occurs under your account. Fixedpips Limited reserves the right to suspend or terminate your account at any time and for any reason, without liability.
3. Fixedpips Plug-in Service
The Fixedpips plug-in service is a software download that is installed into MetaTrader or Forex trading platforms which are supplied by third party spread-betting or broker trading account providers. By downloading and using the Fixedpips plug-in service, you agree to be bound by these Terms.
4. Payment
Our Website may contain links to third party websites that are not owned or controlled by Fixedpips Limited. We have no control over and assume no responsibility for, the content, privacy policies, or practices of any third party websites. By using our Website, you expressly release Fixedpips Limited from any and all liability arising from your use of any third party website.
5. Limitation of Liability
Fixedpips Limited will not accept any liability for any loss of any kind while using any of our products and or services, including but not limited to the Fixedpips plug-in service. The use of our products and services is at your own risk. We do not guarantee any particular results or profits, and you acknowledge that trading carries a high level of risk and may result in substantial losses. Fixedpips Limited will not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or in connection with the use of our products or services.
6. third party Links
Our Website may contain links to third party websites that are not owned or controlled by Fixedpips Limited. We have no control over and assume no responsibility for, the content, privacy policies, or practices of any third party websites. By using our Website, you expressly release Fixedpips Limited from any and all liability arising from your use of any third party website.
7. Privacy Policy and Legal Notice and Disclaimer
By using our Website and any of our products or services, you acknowledge and agree to our Privacy Policy and Legal Notice and Disclaimer, which are incorporated into these Terms by reference. Please review these documents carefully before using any of our products or services.
8. Termination
These Terms are effective until terminated by either party. If you wish to terminate these Terms, you may do so by ceasing to use our products and services. Fixedpips Limited may also terminate these Terms at any time and for any reason without liability.
9. Integration with third party trading services
The Fixedpips plug-in service is designed to integrate with trading services offered by third party companies. Fixedpips Limited has no control over these third party companies or their systems, and cannot be held responsible for any losses incurred as a result of using their services. It is important to note that there is always a risk of loss when undertaking any speculative activity, including financial trading and the use of Fixedpips Limited products and services. Users are solely responsible for assessing their own trading needs and the risks involved in using any third party trading services. Fixedpips Limited strongly advises users to exercise caution and to seek professional advice before using any third party trading services or engaging in any speculative activity.
10. Governing law, Jurisdiction and dispute resolution
These terms of service and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales. In the event of any dispute or claim arising out of or in connection with these terms of service, including disputes relating to their validity, breach, termination or nullity, Fixedpips Limited will make every effort to resolve the matter amicably and without the need for legal action. Any dispute or claim that cannot be resolved by mutual agreement shall be referred to a single arbitrator to be appointed by agreement between the parties or, failing agreement within 14 days of either party requesting arbitration, to be nominated by the President of the Law Society of England and Wales. The arbitration shall be conducted in London, England in accordance with the Arbitration Act 1996 and any other applicable rules or regulations. The language of the arbitration shall be English. Any party making a claim must give the other party notice of the claim in writing and allow the other party up to 90 days to attempt to resolve the matter before any arbitration is commenced. The claimant shall be responsible for the costs of the arbitration and any associated legal fees. It is important to note that the use of Fixedpips Limited products and services is entirely at your own risk. Fixedpips Limited will not be liable for any losses, damages or expenses (including without limitation any direct, indirect, incidental, special, or consequential damages) incurred by you in connection with the use of our products and services, or any act or omission of any third party in connection with our products and services. By using our products and services, you agree to hold Fixedpips Limited harmless against any such losses, damages or expenses.
11. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable. The unenforceable or invalid provision will be replaced with a valid and enforceable provision that closely approximates the intent of the original provision.
12. Additional TermsThese Terms of Service are in addition to the content of Fixedpips Limited's Privacy Policy and Fixedpips Limited's website's Legal Notice and Disclaimer. All three of these documents together create the Fixedpips Limited full 'Terms of Service' and by using any of Fixedpips Limiteds products and or services you agree to our full 'Terms of Service' and to be bound by their content.
13. Contact us
If you have any questions or concerns about our Terms of Service, please contact us using the link in our main menu and we will be happy to help you with your query
14. Effective Date
January 1st 2023
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Terms & Conditions
Download our software and manage your service after creating your website account.
Fixedpips Privacy Policy
This website is owned and operated by Fixedpips Limited, a company registered in England and Wales, with company number 12101433 and registered office at 32D High Street London CR7 8LE.
The following Privacy Policy applies to your use of this website and to any data that we collect about your use of this website or that you choose to submit using any of our systems. By using our website and or products and services you are agreeing to this Privacy Policy.
1. Introduction:
Fixedpips Limited ("we," "us," or "our") respects your privacy and is committed to protecting your data. This privacy policy ("Policy") sets out how we collect, use, and disclose information that we obtain from you when you use our website, www.Fixedpips.com (the "Website").
2. data We Collect:
When you register a user account, subscribe to our newsletter, or signup us through our web form, we may collect and process your data, including your name, email address, and any other information you provide to us. We also collect data about your use of the Website through Google Analytics. In addition, our Website may display third party links to other website's. When you click on such links, you may be directed to other website's that we do not control. We encourage you to read the privacy policies of these third party website's before submitting any data to them.
3. How We Use Your data:
We may use your personal data to:
- Provide you with access to our Website and the services we offer;
- Respond to your requests and inquiries;
- Send you our newsletter and other marketing communications;
- Analyze your use of the Website and improve our services;
- Prevent and detect fraud and other illegal activities;
- Comply with our legal obligations; and
- Enforce our rights and defend against legal claims.
4. Legal Basis for Processing Your Personal Data:
We process your personal data on the following legal bases:
- Where it is necessary to perform a contract with you, such as to provide you with access to our Website and services;
- Where we have obtained your consent, such as to send you marketing communications;
- Where we have a legitimate interest in processing your personal data, such as to improve our services or prevent fraud; and
- Where we are legally required to process your data, such as to comply with our legal obligations.
5. Disclosure of Your data:
We may disclose your data to:
- Our service providers who help us to provide and maintain the Website and our services;
- Our professional advisors, such as lawyers and accountants;
- Law enforcement authorities, regulators, or other government officials, as required by law or to protect our rights;
- Third parties who acquire all or substantially all of our business or assets; and
- Other third parties with your consent or at your direction.
6. International Data Transfers:
We may transfer your data to countries outside the European Economic Area ("EEA"), including to countries that do not provide the same level of protection for data as the EEA. In such cases, we will ensure that appropriate safeguards are in place to protect your data, such as by using standard contractual clauses approved by the European Commission.
7. Your Rights:
You have the right to:
Access your personal data:
You have the right to access the data that we hold about you, subject to certain limitations and exceptions.
Request correction of your data:
You have the right to request that we correct any inaccuracies in the personal data that we hold about you.
Request erasure of your data:
You have the right to request that we delete your data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
Object to the processing of your data:
You have the right to object to our processing of your data in certain circumstances, such as when we are relying on our legitimate interests as the legal basis for processing.
Restrict the processing of your data:
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
Data portability:
You have the right to receive the data that you have provided to us, in a structured, commonly used, and machine-readable format, and to transmit that data to another data controller.
Withdraw consent:
Where we have obtained your consent to process your data, you have the right to withdraw your consent at any time.
8. Data Retention:
We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period for data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your data, the purposes for which we process your data, and whether we can achieve those purposes through other means.
9. Security Measures:
We have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk of processing your personal data. We also require our service providers to implement appropriate security measures to protect your data.
10. Signup Us:
If you have any questions or concerns about our Privacy Policy or our processing of your data, or any other aspect of our service or company, please signup us using the link in our website's main menu and we will be happy to help you with your query.
11. Effective Date
January 1st 2023
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Privacy Policy
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Fixedpips Privacy Policy
This website is owned and operated by Fixedpips Limited, a company registered in England and Wales, with company number 12101433 and registered office at 32D High Street London CR7 8LE.
The following Privacy Policy applies to your use of this website and to any data that we collect about your use of this website or that you choose to submit using any of our systems. By using our website and or products and services you are agreeing to this Privacy Policy.
1. Introduction:
Fixedpips Limited ("we," "us," or "our") respects your privacy and is committed to protecting your data. This privacy policy ("Policy") sets out how we collect, use, and disclose information that we obtain from you when you use our website, www.Fixedpips.com (the "Website").
2. data We Collect:
When you register a user account, subscribe to our newsletter, or newsletter us through our web form, we may collect and process your data, including your name, email address, and any other information you provide to us. We also collect data about your use of the Website through Google Analytics. In addition, our Website may display third party links to other website's. When you click on such links, you may be directed to other website's that we do not control. We encourage you to read the privacy policies of these third party website's before submitting any data to them.
3. How We Use Your data:
We may use your personal data to:
- Provide you with access to our Website and the services we offer;
- Respond to your requests and inquiries;
- Send you our newsletter and other marketing communications;
- Analyze your use of the Website and improve our services;
- Prevent and detect fraud and other illegal activities;
- Comply with our legal obligations; and
- Enforce our rights and defend against legal claims.
4. Legal Basis for Processing Your Personal Data:
We process your personal data on the following legal bases:
- Where it is necessary to perform a contract with you, such as to provide you with access to our Website and services;
- Where we have obtained your consent, such as to send you marketing communications;
- Where we have a legitimate interest in processing your personal data, such as to improve our services or prevent fraud; and
- Where we are legally required to process your data, such as to comply with our legal obligations.
5. Disclosure of Your data:
We may disclose your data to:
- Our service providers who help us to provide and maintain the Website and our services;
- Our professional advisors, such as lawyers and accountants;
- Law enforcement authorities, regulators, or other government officials, as required by law or to protect our rights;
- Third parties who acquire all or substantially all of our business or assets; and
- Other third parties with your consent or at your direction.
6. International Data Transfers:
We may transfer your data to countries outside the European Economic Area ("EEA"), including to countries that do not provide the same level of protection for data as the EEA. In such cases, we will ensure that appropriate safeguards are in place to protect your data, such as by using standard contractual clauses approved by the European Commission.
7. Your Rights:
You have the right to:
Access your personal data:
You have the right to access the data that we hold about you, subject to certain limitations and exceptions.
Request correction of your data:
You have the right to request that we correct any inaccuracies in the personal data that we hold about you.
Request erasure of your data:
You have the right to request that we delete your data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
Object to the processing of your data:
You have the right to object to our processing of your data in certain circumstances, such as when we are relying on our legitimate interests as the legal basis for processing.
Restrict the processing of your data:
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
Data portability:
You have the right to receive the data that you have provided to us, in a structured, commonly used, and machine-readable format, and to transmit that data to another data controller.
Withdraw consent:
Where we have obtained your consent to process your data, you have the right to withdraw your consent at any time.
8. Data Retention:
We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period for data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your data, the purposes for which we process your data, and whether we can achieve those purposes through other means.
9. Security Measures:
We have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk of processing your personal data. We also require our service providers to implement appropriate security measures to protect your data.
10. Newsletter Us:
If you have any questions or concerns about our Privacy Policy or our processing of your data, or any other aspect of our service or company, please newsletter us using the link in our website's main menu and we will be happy to help you with your query.
11. Effective Date
January 1st 2023
Thank you for viewing
our
Privacy Policy
LEGAL
Peace of mind, privacy and security.
We take our business and your privacy and security seriously.
Our Terms and Conditions are deisnged to protect both you and us and they also ensure that we are transparent about how we use your data, the security of your data, and what you can expect from us as a user of our products and or services.
Our full 'Terms and Conditions' consist of three documents. Our 'Terms of Service' outline the rules of use when it comes to you using our software and services. Our 'Privacy Policy' explains how we collect and protect your data, and our 'Disclaimer' lets you know what we are and what we aren't responsible for in the unlikely event that any loss or damages should occur while using our software or our services.
If you have any comments, questions or concerns about any of the information within our website, our Terms and Conditions, or any of our products and or services please do not hesitate to contact us.
Terms of Service
Fixedpips Limited is a British company offering software and or services through our website www.Fixedpips.com (the "Website"). By accessing and using our Website and any of our software, products and or services, you agree to be bound by these terms of service (the "Terms"). If you do not agree to these Terms, you must not use any of our software, products and or services.
1. Our Company
Fixedpips Limited is registered in England and Wales, with company number 12101433 and registered office at 32D High Street London CR7 8LE.
2. User Account
By registering a user account on our Website, you agree to our Privacy Policy and to provide accurate and complete information and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account login information and for any activity that occurs under your account. Fixedpips Limited reserves the right to suspend or terminate your account at any time and for any reason, without liability.
3. Fixedpips Plug-in Service
The Fixedpips plug-in service is a software download that is installed into MetaTrader or Forex trading platforms which are supplied by third-party spread-betting or broker trading account providers. By downloading and using the Fixedpips plug-in service, you agree to be bound by these Terms.
4. Payment
The Fixedpips plug-in service is charged monthly and all payments are made via a third-party payment processor. Fixedpips Limited does not store or have access to any payment information and is not responsible for any issues related to payment processing. All payments are non-refundable under any circumstances.
5. Limitation of Liability
Fixedpips Limited will not accept any liability for any loss of any kind while using any of our products and or services, including but not limited to the Fixedpips plug-in service. The use of our products and services is at your own risk. We do not guarantee any particular results or profits, and you acknowledge that trading carries a high level of risk and may result in substantial losses. Fixedpips Limited will not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or in connection with the use of our products or services.
6. third-party Links
Our Website may contain links to third-party website's that are not owned or controlled by Fixedpips Limited. We have no control over and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. By using our Website, you expressly release Fixedpips Limited from any and all liability arising from your use of any third-party website.
7. Privacy Policy and Legal Notice and Disclaimer
By using our Website and any of our products or services, you acknowledge and agree to our Privacy Policy and our Disclaimer, which are incorporated into these Terms by reference. Please review these documents carefully before using any of our products or services.
8. Termination
These Terms are effective until terminated by either party. If you wish to terminate these Terms, you may do so by ceasing to use our products and or services. Fixedpips Limited may also terminate these Terms at any time and for any reason without liability.
9. Integration with third-party trading services
The Fixedpips plug-in service is designed to integrate with trading services offered by third party companies. Fixedpips Limited has no control over these third-party companies or their systems, and cannot be held responsible for any losses incurred as a result of using their services. It is important to note that there is always a risk of loss when undertaking any speculative activity, including financial trading and the use of Fixedpips Limited products and services.
Users of Fixedpips software and or services are solely responsible for assessing their own trading needs and the risks involved in using any third-party trading services. Fixedpips Limited strongly advises users to exercise caution and to seek professional advice before using any third-party trading services or engaging in any speculative activity which could cause financial difficulties if it were to go badly.
10. Governing law, Jurisdiction and dispute resolution
These terms of service and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales. In the event of any dispute or claim arising out of or in connection with these terms of service, including disputes relating to their validity, breach, termination or nullity, Fixedpips Limited will make every effort to resolve the matter amicably and without the need for legal action.
Any dispute or claim that cannot be resolved by mutual agreement shall be referred to a single arbitrator to be appointed by agreement between the parties or, failing agreement within 14 days of either party requesting arbitration, to be nominated by the President of the Law Society of England and Wales. The arbitration shall be conducted in London, England in accordance with the Arbitration Act 1996 and any other applicable rules or regulations. The language of the arbitration shall be English. Any party making a claim must give the other party notice of the claim in writing and allow the other party up to 90 days to attempt to resolve the matter before any arbitration is commenced. The claimant shall be responsible for the costs of the arbitration and any associated legal fees.
It is important to note that the use of Fixedpips Limited products and services is entirely at your own risk. Fixedpips Limited will not be liable for any losses, damages or expenses (including without limitation any direct, indirect, incidental, special, or consequential damages) incurred by you in connection with the use of our products and services, or any act or omission of any third-party in connection with our products and services. By using our products and services, you agree to hold Fixedpips Limited harmless against any such losses, damages or expenses.
11. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable. The unenforceable or invalid provision will be replaced with a valid and enforceable provision that closely approximates the intent of the original provision.
12. Additional TermsThese Terms of Service are in addition to the content of Fixedpips Limited's Privacy Policy and Fixedpips Limited's website's Legal Notice and Disclaimer. All three of these documents together create the Fixedpips Limited full 'Terms of Service' and by using any of Fixedpips Limiteds products and or services you agree to our full 'Terms of Service' and to be bound by their content.
13. Contact us
If you have any questions or concerns about our Terms of Service, please contact us using the link in our main menu and we will be happy to help you with your query
14. Effective Date
January 1st 2023
Privacy Policy
This website is owned and operated by Fixedpips Limited, a company registered in England and Wales, with company number 12101433 and registered office at 32D High Street London CR7 8LE.
The following Privacy Policy applies to your use of this website and to any data that we collect about your use of this website or that you choose to submit using any of our systems. By using our website and or products and services you are agreeing to this Privacy Policy.
1. Introduction:
Fixedpips Limited ("we," "us," or "our") respects your privacy and is committed to protecting your data. This privacy policy ("Policy") sets out how we collect, use, and disclose information that we obtain from you when you use our website, www.Fixedpips.com (the "Website").
2. data We Collect:
When you register a user account, subscribe to our newsletter, or contact us through our web form, we may collect and process your data, including your name, email address, and any other information you provide to us. We also collect data about your use of the Website through Google Analytics. In addition, our Website may display third-party links to other websites. When you click on such links, you may be directed to other websites that we do not control. We encourage you to read the privacy policies of these-third party websites before submitting any data to them.
3. How We Use your data:
We may use your data to:
- Provide you with access to our Website and the services we offer;
- Respond to your requests and inquiries;
- Send you our newsletter and other marketing communications;
- Analyze your use of the Website and improve our services;
- Prevent and detect fraud and other illegal activities;
- Comply with our legal obligations; and
- Enforce our rights and defend against legal claims.
4. Legal Basis for Processing Your Personal Data:
We process your data on the following legal bases:
- Where it is necessary to perform a contract with you, such as to provide you with access to our Website and services;
- Where we have obtained your consent, such as to send you marketing communications;
- Where we have a legitimate interest in processing your data, such as to improve our services or prevent fraud; and
- Where we are legally required to process your data, such as to comply with our legal obligations.
5. Disclosure of your data:
We may disclose your data to:
- Our service providers who help us to provide and maintain the Website and our services;
- Our professional advisors, such as lawyers and accountants;
- Law enforcement authorities, regulators, or other government officials, as required by law or to protect our rights;
- Third parties who acquire all or substantially all of our business or assets; and
- Other third parties with your consent or at your direction.
6. International Data Transfers:
We may transfer your data to countries outside the European Economic Area ("EEA"), including to countries that do not provide the same level of protection for data as the EEA. In such cases, we will ensure that appropriate safeguards are in place to protect your data, such as by using standard contractual clauses approved by the European Commission.
7. Your Rights:
You have the right to:
Access your data:
You have the right to access the data that we hold about you, subject to certain limitations and exceptions.
Request correction of your data:
You have the right to request that we correct any inaccuracies in the data that we hold about you.
Request erasure of your data:
You have the right to request that we delete your data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
Object to the processing of your data:
You have the right to object to our processing of your data in certain circumstances, such as when we are relying on our legitimate interests as the legal basis for processing.
Restrict the processing of your data:
You have the right to request that we restrict the processing of your data in certain circumstances, such as when you contest the accuracy of the data.
Data portability:
You have the right to receive the data that you have provided to us, in a structured, commonly used, and machine-readable format, and to transmit that data to another data controller.
Withdraw consent:
Where we have obtained your consent to process your data, you have the right to withdraw your consent at any time.
8. Data Retention:
We will retain your data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for data, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your data, and whether we can achieve those purposes through other means.
9. Security Measures:
We have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk of processing your data. We also require our service providers to implement appropriate security measures to protect your data.
10. Contact Us:
If you have any questions or concerns about our Privacy Policy or our processing of your personal data, or any other aspect of our service or company, please contact us using the link in our website's main menu and we will be happy to help you with your query.
11. Effective Date
January 1st 2023
Disclaimer
This website is owned and operated by
Fixedpips Limited, a company registered in
England and Wales, with company number
12101433 and registered office at 32D High
Street London CR7 8LE.
By accessing and using this website, you
acknowledge and agree to the following terms
and conditions:
Introduction
This website is not intended for use by any
persons or entity in any jurisdiction or
country where such use would be contrary to
local law or regulation.
By using this website you agree to be bound
by this Notice, our Terms and Conditions and
our Privacy Policy. If you do not agree to
be bound by these Terms of Service and
conditions, please do not use this website
or any of Fixedpips Limiteds products and or
services.
This website and or Fixedpips Limiteds
products and or services are not designed or
intended for use by any persons under the
age of 14 years.
If you are under the age of 14 years, please
do not use this website or any of our
products and or services.
If you are under the age of 14 years you
must not under any circumstances enter any
of your personal information into any of our
systems.
If you are between 14 years and 18 years
old, you may only use this website or our
products and or services with the consent
and direct supervision of a legal parent or
guardian and you must not enter any of your
personal details into our systems.
Only persons aged 18 years or older may
enter their personal details into our
systems and any 'personal details' entered
will be processed in strict accordance with
our Privacy Policy.
1. Disclaimer of Liability:
The information contained on this website is for general information, educational and research purposes only. Fixedpips Limited makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event shall Fixedpips Limited be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
No information within this website should be taken as financial advice or guidance of any kind nor should it be taken as an invitation to trade any financial instruments or use any financial product and or services of any kind. Any mention of any third-party product and or service should not be assumed to be a recommendation, or an endorsement of that product and or service or its suitability for any purpose and it should not be assumed that there is any relationship or mutual endorsement between the third party product and or service and Fixedpips Limited.
Fixedpips Limited is a software development
and related services company. We are not a
financial services company and we do not
provide or claim to provide any form of
financial advice, guidance or recommendation
on any form of financial instrument,
financial trading or any financial product
and or service. We can not and we do not
make any guarantees or promises that our
service will be profitable for you or that
your use of our products and or services
will not lead to losses of any kind.
Please insure that you have carefully read
and understood the content of this notice,
our website, our Privacy Policy and our
Terms of Service before using any of
Fixedpips products and or services.
The Fixedpips plug-in service can perform a
statistically proven and historically
performant mechanical trading function when
integrated with third party software
products and or services from regulated
financial services companies, however, you
must evaluate and decide for yourself if the
Fixedpips plug-in service or indeed any
third party product and or service offered
by any company and or service provider is
suitable for you and your use when taking
your own personal circumstances and
financial situation into consideration.
There is always the risk of loss when
undertaking any form of speculative activity
and this includes financial trading and the
use of Fixedpips Limiteds products and or
services. Please ensure you carefully read
and understand our 'Terms of service', our
'Privacy Policy' and the content of this
website before using or purchasing any of
Fixedpips Limiteds products and or services
and that you only use our products and or
services with money that if 'lost' will not
impact your day-to-day living standards or
the living standards of those around you
such as your family, children or anyone who
is dependant on you and your financial
situation or stability.
Although we have experienced positive
results to date and our statistical models
show that our service should be profitable
over the course of any given month, the use
of our products and or services should not
be considered a guaranteed source of income
or a solution to any financial difficulties
that you may be facing. If you are in a
situation where you are facing immediate
debt or financial difficulties, please seek
professional advice from a qualified
financial advisor or a debt counselling
service. You should always resolve any
financial difficulties you may be
experiencing before using or are even
considering any of our products and or
services as we can not and we do not make
any guarantees or promises that our service
will be profitable for you or that your use
of our products and or services will not
lead to losses of any kind.
If you are experiencing serious financial or
other difficulties in your life, there are
potentially useful links at the bottom of
this notice which may be able to help you
find a suitable solution to your issues.
There is absolutely no shame in admitting
that you have or may have a problem, or that
you may need help to deal with any issues
that you may be facing. Admitting that there
is, or maybe a problem is always the first
step in solving any problem and as a
responsible company, we want all users and
customers of our products and or services to
be in a fit state financially, emotionally
and physically to do so. If we can help
point anyone in the right direction by
suggesting the use of reputable
organisations when it comes to dealing with
any issues that they may be facing in their
life then we are more than happy to do so.
Users of this website and of any of
Fixedpips Limiteds products and or services
should always do their own research and due
diligence when considering using any of our
products and or services - and in the same
way that they should always do their own
research and due diligence when considering
using any other similar products and or
services from any other company and or
service provider.
Fixedpips Limited can not and will not
accept responsibility or liability for
losses of any kind which may result either
directly or indirectly from the use of this
website, or our software and or services.
Please carefully read and understand this
'Notice and Disclaimer', our 'Terms of
Service', our 'Privacy Policy' and the
content in the 'How It Works', 'Pricing',
'FAQs' and 'Get Started' sections of this
website for more information. You should
contact us if you need any assistance or
clarification on or with any of the
language, terms or clauses used within this
'Notice and Disclaimer', our 'Privacy
Policy' or our 'Terms of Service' and before
your use of any of our products and or
services commences.
THIS WEBSITE AND ANY SOFTWARE OR SERVICE IT MAY CONTAIN OR PROVIDE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS WEBSITE AND ANY SOFTWARE OR SERVICE IT MAY CONTAIN OR PROVIDE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
As Fixedpips is a British company we quote all figures on our website and within our products and or services in British Pounds (£/GBP) and all monthly plan payment transactions are processed in British Pounds (£/GBP). If you are a customer of our products and or services from outside of the United Kingdom then you should be aware that the exchange rate between your local currency and the British Pound (£/GBP) may change from time to time and that you may be subject to additional fees and or charges from your own bank or financial institution when making payments in foreign currency. You should always check with your own bank or financial institution before making any payments to ensure that you are aware of any fees and or charges that may be applied to your transaction by your own bank or financial institution.
Fixedpips Limited uses a third-party global payment processor to process all payments made by our customers. Our payment processor also acts as our 'merchant of record' which means that they are in effect a reseller of our products and or services and your transaction is with them and not Fixedpips Limited. Once our payment processor processes your transaction and receives your payment they will notify us that a payment has been made by you and they will credit our account with them with your payment minus their transaction processing fees. We will then provide you with access to your chosen product and or service.
Our payment processor is a reputable and well-known company and they are able to accept many methods of payment using many different currencies but please note that the amount you will be charged in your local currency will be the British Pound equivalent of the cost of the product and or service you are purchasing and will include any local taxes levied in your location will be added to the purchase price and will be paid to the appropriate authorities in your location by our payment processor.
Your receipt from our payment processor for your purchase will clearly show the amount that you have paid in your local currency (if you are not paying in British Pounds) and the exchange rate that was used. Any local taxes that were collected will also be clearly listed and will be paid to the appropriate authorities in your location by the payment processor.
If you have any questions or issues with any aspect of your purchase or your payment then you should contact our payment processor directly. You can find their contact details on the receipt for your purchase. Fixedpips Limited does not have access to or do we process any of your payment information and we also do not have access to your payment receipt.
2. THIRD-PARTY LINKS & TRADEMARKS:
This website may contain links to third
party website's that are not owned or
controlled by Fixedpips Limited. Fixedpips
Limited has no control over and assumes no
responsibility for, the content, privacy
policies, or practices of any third-party
websites.
In addition, this website may contain
trademarks, logos, or other intellectual
property belonging to third parties. Such
trademarks, logos, or intellectual property
are the property of their respective owners
and are used only for informational and
illustration purposes within our website.
3. Data Collection from Minors:
This website is not intended for, and should
not be used by, individuals under the age of
18 years without direct parental or guardian
permission and guidance.
Fixedpips Limited does not knowingly collect
or solicit personal information from anyone
under the age of 18 years or knowingly allow
such persons to use our products and or
services. If you are under 18 years old,
please do not use or provide any of your
personal information on or within this
website or on or through any of its
features.
If Fixedpips Limited becomes aware that it
has collected personal information from a
person under the age of 18 years, it will
promptly delete such information and no
refunds or compensation will be given for
any losses incurred.
4. Terms of Service:
Our full Terms of Service are defined by three documents. This 'Notice and disclaimer', our 'Privacy Policy' and our 'Terms of Service' together all comprise our full Terms of Service and these documents must be read, understood and accepted before the use of any of our products and or services commences. If you do not agree to be bound by or accept any part of these three documents, please do not use our products and or services as your continued use of our products and or services will be deemed as you agreeing to be bound by and accepting the terms and clauses contained within these three documents.
This 'Legal Notice and Disclaimer', our 'Terms of Service' and our 'Privacy Policy' are designed to protect both 'you' and 'us' from a legal standpoint and these documents can be viewed as a specific webpage link within the 'Legal' section of this website.
Please note that our 'Terms of Service' documents are subject to change without notice and we display these documents in an online format within this website's 'Legal' section rather than providing copies of these documents in 'PDF', 'Word' or any other such document format, as this could lead to out-dated versions of these documents being in circulation or being relied upon by the users or customers of our products and or services. The 'Legal' section of this website should therefore be considered a 'single source of truth' when it comes to our terms of service documents.
This Legal Notice and Disclaimer shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising out of or in connection with this Legal Notice and Disclaimer shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision in this 'Notice and Disclaimer' our 'Privacy Policy' or our 'Terms of Service' is found to be unenforceable or invalid, it shall not affect the validity of the remaining provisions of any of these documents, and which shall remain in full force and effect.
By using Fixedpips Limiteds products and or
services, you must agree to the conditions
listed above and contained within our terms
of service and submit to the exclusive
jurisdiction of the courts of England and
Wales and to the arbitration process as
defined in Fixedpips Limiteds 'Terms of
Service'.
Fixedpips Limited is committed to providing
a legitimate and reputable service to all
our website users and the users of our
products and or services and we will always
attempt to resolve any issues or disputes
swiftly and amicably where possible in the
first instance.
By accessing and using this website, you acknowledge that you have read, understood, and agree to be bound by this Legal Notice and Disclaimer. If you do not agree to this Legal Notice and Disclaimer, you should not access or use this website or use any of our products and or services.
Please note that due to practical reasons,
the content of this 'Notice and Disclaimer'
our 'Terms of Service' and our 'Privacy
Policy' may be subject to change without
notice and you should therefore check the
content of these documents on this website
regularly.
All updated legal notices or 'documents'
displayed within this website are deemed to
be current and will automatically supersede
any previous version.
5. URL to this Notice:
https://www.fixedpips.com/disclaimer.html
6. Useful Links:
The website links listed below are for
third-party organisations who may be able to
help if you or somebody you know are
currently facing financial, gambling or
substance abuse-related difficulties.
The vast majority of these organisations
offer their help and or advice for free and
they can often help people to make a plan
which will lead to them resolving their
issues or at least improving their lives and
living circumstances.
The websites listed below are based in the
United Kingdom, however, the advice they
offer should still be useful regardless of
your location and we suggest using a search
engine to find similar organisations in your
own location if you are not based in the
United Kingdom.
We also strongly recommend that you get in
touch with or at least read the information
that these organisations or similar
organisations in your own location provide
within their websites if you are facing any
relevant difficulties.
There is always hope, and a solution to any
problems that you or someone you know may be
facing can always be found. We therefore
strongly encourage anyone who may need help
to seek help and we also wish them well in
their recovery from any difficulties they
may be facing.
7. Contact Us:
If you have any questions or concerns about our Notice and Disclaimer or any other aspect of our products and or service or company, please contact us using the link in our website's main menu and we will be happy to help you with your query.
8. Effective Date
January 1st 2023
Is compatible with
ALL RIGHTS RESERVED